First Extended Service administers extended vehicle service contract products and services for automobile dealers and consolidators. The company’s plans are sold through several thousand automotive dealerships and provide coverage to more than a million vehicles. First Extended Service offers four car warranty plans that offer varying terms and costs. Some of the company’s plans include rental reimbursement, roadside assistance and guaranteed asset protection.
What Is First Extended Service Corporation?
First Extended Service Corporation is a provider of automobile service contract products. It provides new and pre-owned vehicle service contracts, oil service plans, and Guaranteed Asset Protection to over a million vehicles in the United States. Its services are offered to more than several thousand auto dealers and through financial establishments such as General Motors Acceptance Corporation, Ford Credit Corporation, and Chrysler Credit Corporation.
Car warranty companies typically limit the number of covered repairs or how many claims can be made. With First Extended, there are no limits. In addition to covering repair bills, the company also offers other benefits such as rental reimbursement, roadside assistance, and travel interruption reimbursement. The company also has four different car warranties to choose from, all of which offer customizable term lengths.
SCA, acting as FESC’s sales representative in Louisiana and Mississippi, solicited automobile dealers to enroll their customers in the company’s extended service agreements. For its efforts, SCA received a commission on each of the service agreements it enrolled with FESC. However, this arrangement was susceptible to more than one reasonable interpretation, and the Court denied SCA’s motion for summary judgment.
Who Is First Extended Service Corporation?
First Extended Service Corporation operates as an administrator of extended service contract products. The Company offers services including new vehicle service contracts, pre-owned vehicle service contracts, oil service plans, and Guaranteed Asset Protection to more than a million car owners. First Extended Service serves customers throughout the United States.
The business relationship between SCA and FESC began in 1993 when SCA entered into a “Representative Agreement” with FESC (the “1993 Agreement”). Under the 1993 Agreement, FESC designated SCA as its sales representative in Louisiana and Mississippi and provided SCA with compensation for each automobile dealer solicited by FESC that enrolled a customer in a service agreement administered by FESC.
Consumers who purchased extended car warranties from First Extended Service have rated the company highly for its service and product quality. In addition to providing auto repair coverage, the company offers other benefits such as rental reimbursement and roadside assistance that includes flat tires, lockouts, and dead batteries, along with water, fluid, and oil delivery. In addition, the company’s auto warranties are transferable. Customers also have access to online claim management and a 24/7 customer support line. The company has several offices across the country. First Extended Service has a BBB A+ rating and is an approved extension service provider for General Motors Acceptance Corporation, Ford Credit Corporation, and Chrysler Credit Corporation.
What Is First Extended Service Corporation’s Business Model?
First Extended Service Corporation offers auto warranty products and services. The Company provides new and pre-owned automobile service contracts, oil service plans, and Guaranteed Asset Protection (GAP) insurance to over a million vehicle owners in the United States. First Extended Service Corporation distributes its products and services through more than a thousand automotive dealers that sell new and pre-owned vehicles. The Company also sells its products to financial institutions such as General Motors Acceptance Corporation, Ford Credit Corporation, and Chrysler Credit Corporation.
First Extended Service Corporation’s business model focuses on providing customer support and offering a wide range of car warranties to meet the needs of consumers. The Company offers repair reimbursement, rental reimbursement, roadside assistance, and travel interruption reimbursement. Moreover, the Company’s policies are transferable and provide coverage in all 50 states and Canada. Customers can make claims for covered repairs by submitting the claim form on the Company’s website.
What Is First Extended Service Corporation’s Competitive Advantage?
First Extended Service Corporation offers auto warranties and vehicle protection products. Its products include prepaid maintenance, loan/lease gap coverage and roadside assistance services. It also provides rental reimbursement, travel interruption coverage and other services. The company markets its products to automotive dealers that sell new and used vehicles. It serves customers in the United States. First Extended Service Corporation competes with a variety of other auto warranty companies.
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What Is First Extended Service Corporation’s Vision?
First Extended Service Corporation aims to provide car warranty coverage that is easy to understand and affordable. It offers four different plans that include a variety of benefits such as rental reimbursement, roadside assistance, and guaranteed asset protection. Its auto warranties are transferable and offer coverage in all 50 states.
The Company’s products and services are sold to several thousand automobile dealers who sell new and pre-owned vehicles. It also provides extended service contracts for several financial establishments such as General Motors Acceptance Corporation, Ford Credit Corporation, and Chrysler Credit Corporation. First Extended Service Corporation serves more than a million vehicle owners.
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